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Our Policies

Because We Care

Training Supplies 

You will not need to bring any supplies with you on your training day but we advise comfortable clothing and a notepad. 

Health and Safety 

Your Safety is our top priority so if there are any health concerns that may affect your participation on the day or any materials that you are allergic to please let your course leader know on the day or email us before hand on novacourses@outlook.com

Refund​

Our Sessions are designed to perfectly accommodate all our attendees. This means your attendance is very important to us. If you cannot attend a session we require 2 weeks’ notice in order to reschedule. Less than the 2 weeks will result in your space being cancelled and you will not be entitled to a refund. If proof of health condition is submitted then a refund is discretionary.

Behaviour

Abusive or threatening behaviour will not be tolerated and will result in exclusion from all further course attendance.